Customer Care Executive Job in CES Limited

Customer Care Executive

Year MH, IN, India

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Job Description

Customer Care Executive is responsible for handling customer inquiries, resolving complaints, and providing accurate information about products and services while ensuring a positive customer experience.

Key Responsibilities

Handle customer queries via phone, email, chat, or in person Resolve customer complaints efficiently and professionally Provide accurate information about products, services, and policies Maintain and update customer records in CRM systems Follow up with customers to ensure issue resolution Escalate complex issues to senior staff when required Meet customer satisfaction and performance targets Adhere to company policies and quality standards
Job Types: Full-time, Permanent, Fresher

Pay: ?18,793.81 - ?38,329.34 per month

Work Location: In person

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Job Detail

Job Id

JD5181971
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

MH, IN, India
Education

Not mentioned
Experience

Year

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