A Customer Care Executive is responsible for interacting with customers to handle inquiries, resolve complaints, and provide information about products or services. The role focuses on ensuring customer satisfaction and maintaining a positive company image.
Key Responsibilities:
Answer customer calls, emails, or chats promptly and politely
Respond to customer inquiries about products and services
Resolve customer complaints and issues efficiently
Maintain accurate records of customer interactions
Follow company policies and procedures
Escalate complex issues to senior staff when required
Provide feedback to improve customer service quality
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,725.32 - ₹29,137.13 per month
Work Location: In person
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