Job Descripton for Customer Care Executive - Mumbai (Malad) Office
Who can Apply :
Candidate with Good communication skills
Knowledge of call handling, phone etiquette's & Basic Email writing skills
Fluent in English, Hindi languages
HSC completed can apply, however Graduation will be preferred.
Minimum 6months - 1 year of experience in customer service background.
Key Responsibilities:
Make Outbound calls to Customer.
Tracking and reporting delayed shipment on Courier Website.
Follow up with Courier team for Delivery
Maintain Customer Records and Manage Database
150 - 200 outbound calls to be made daily
6 days Work from Office.
WhatsApp - 9355510911
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: Remote
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