Job Description

Job Title: Customer Support Executive - Inbound (Multiple Openings)

Immediate Hiring | Day Shift | Voice Process

We are hiring graduates for multiple Inbound Customer Service roles. Candidates must have prior BPO experience, strong communication skills, and the ability to join immediately.

Role Overview:

The role involves handling inbound customer queries, providing accurate information, resolving issues professionally, and ensuring a high-quality customer experience.

Eligibility Criteria:

Graduate (any discipline)

6 months to 1 year BPO experience (Inbound / Customer Service)

Good communication skills

Versant Level 3 / 4 / 5 as per role requirement

Customer-handling and problem-solving capability

Shift & Work Details:

Fixed day shift (Between 8 AM to 8 PM)

Any 9-hour shift window

1 rotational week off (for some roles)

Sunday fixed off (for specific inbound roles)

Interview Process:

HR ? Ops

HR ? Ops ? Client (for specific inbound roles)

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

Provident Fund
Ability to commute/relocate:

Ghansoli, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Customer support: 1 year (Required)
Location:

Ghansoli, Navi Mumbai, Maharashtra (Required)
Work Location: In person