Handle retailer & customer complaints and ensure timely resolution
Prepare & analyze reports for management
Coordinate with Security, MEP, Housekeeping & Parking teams
Organize events for retail partners & support marketing initiatives
Oversee brand fit-out work & mall renovation projects
Manage parking operations (staff, attendance, checklists)
Maintain records, SOPs & assist in compliance and financial collections
Act as the voice of mall management with retailers, service providers & government departments
What we're looking for:
Excellent communication & interpersonal skills
Strong computer skills (Excel, Word, PPT)
Organized, analytical & customer-focused
Location: Kalyan
Reports to: Sr. Operations Executive
Job Type: Permanent
Pay: ₹12,000.00 - ₹22,000.00 per month
Application Question(s):
What is your notice period
Are you ok with kalyan location
Experience:
customer care executive: 3 years (Preferred)
Language:
English (Preferred)
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.