Cater to customer phone calls and resolving their queries.
Curate streamlined email and social media communication for the queries/complaints received.
Help customers choose the right package (Up Sell & Cross Sell)
Handle customer concerns and complaints in a timely manner
Working knowledge of CRM and queue management
Inform customers of upcoming promotions or deals
Establish positive rapport with all clients and customers.
fixing appointments based on the availability of customers and clients.
Interact with customers to ensure they have a desirable and shareable experience.
Excellent verbal and written communication skills
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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