Telesales is the practice of selling products or services over the phone. Telesales representatives contact customers to promote offers, set up appointments, and build customer relationships. Types of telesales
Inbound telesales: Agents receive calls from customers who are already interested in the product or service
Outbound telesales: Agents call leads generated by telemarketing companies
Telesales responsibilities
Making cold calls
Upselling and cross-selling to existing customers
Generating leads
Processing and answering customer queries
Updating customers about services
Guiding customers toward what would suit their needs
Meeting monthly sales targets
Telesales skills
Strong communication and negotiation skills
Ability to strike up meaningful conversations with strangers
Ability to actively listen and be patient enough to hear the concerns of their customers
Job Types: Full-time, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Application Question(s):
What is your current salary?
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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