Arthlife Kids is a proudly homegrown brand, established in 2020, born from a passion for crafting chic, comfortable, and joyful fashion for little ones. What began as a humble venture has blossomed into a cherished name among parents across India. Our signature thread embroidery touch-up adds a distinctive flair, infusing each outfit with intricate charm and artistic detail.
Responsibilities:
- Respond promptly to customer inquiries via phone, email.
- Acknowledge and resolve customer complaints in a professional manner.
- Keep records of customer interactions, transactions, comments, and complaints.
- Communicate and coordinate with internal departments to resolve customer issues.
- Ensure customer satisfaction and provide professional customer support.
- Provide information about products and services to customers.
- Follow up on customer interactions to ensure all issues are resolved.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
Requirements:
- Proven experience as a Customer Care Executive or similar role.
- Excellent communication and interpersonal skills.
- Ability to multi-task, prioritize, and manage time effectively.
Schedule:
Mon to Sat working
10 am to 7 pm
Job Types: Full-time, Fresher
Pay: ?10,512.81 - ?14,000.00 per month
Benefits:
Cell phone reimbursement
Provident Fund
Language:
Hindi (Required)
English (Required)
Work Location: In person
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