Customer Care Executive

Year    MH, IN, India

Job Description

Job Title:

Customer Care Executive

Job Type:

Full-time

Company Description:



Arthlife Kids is a proudly homegrown brand, established in 2020, born from a passion for crafting chic, comfortable, and joyful fashion for little ones. What began as a humble venture has blossomed into a cherished name among parents across India. Our signature thread embroidery touch-up adds a distinctive flair, infusing each outfit with intricate charm and artistic detail.

Responsibilities:



- Respond promptly to customer inquiries via phone, email.

- Acknowledge and resolve customer complaints in a professional manner.

- Keep records of customer interactions, transactions, comments, and complaints.

- Communicate and coordinate with internal departments to resolve customer issues.

- Ensure customer satisfaction and provide professional customer support.

- Provide information about products and services to customers.

- Follow up on customer interactions to ensure all issues are resolved.

- Maintain a positive, empathetic, and professional attitude toward customers at all times.

Requirements:



- Proven experience as a Customer Care Executive or similar role.

- Excellent communication and interpersonal skills.

- Ability to multi-task, prioritize, and manage time effectively.

Schedule:



Mon to Sat working 10 am to 7 pm
Job Types: Full-time, Fresher

Pay: ?10,512.81 - ?14,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Language:

Hindi (Required) English (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD4063573
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year