Job Description

Objective:

To actively engage with prospective leads through timely follow-ups, convert inquiries into school walk-ins, and coordinate effectively between parents and campus counsellors to ensure a smooth admissions experience.

Key Responsibilities:

Proactively follow up on incoming leads through calls, WhatsApp, and other CRM-enabled communication channels. Convert inquiries into confirmed school walk-ins by clearly communicating value propositions and addressing parent queries. Coordinate with on-ground campus counsellors to schedule appointments and ensure seamless handovers. Maintain accurate records of all conversations and follow-ups in the CRM system. Meet daily, weekly, and monthly call and conversion targets as set by the team lead. Share regular updates and feedback from parents to improve outreach strategies.

Educational Qualification:

High school diploma or bachelor's degree.

Skills Required:

Excellent verbal communication skills in English Energetic, smart, and confident individuals with a target-driven approach and a pleasant phone presence. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Familiarity with CRM tools and basic data entry is an advantage.

Work Experience :

Minimum 1-2 years of experience in tele calling, sales, or customer service, preferably in the education sector or EdTech.

Salary Range:

Salary will be commensurate with experience

Job Type: Permanent

Application Question(s):

If selected can you join immediately?
Language:

English (Preferred)
Work Location: In person