Job Description

CRM - 1 Opening

Responsibilities

Answering phones and explaining the product and services offered by the company.

Contacting existing customers as well as prospective customers.

Obtaining customer information and other relevant data.

Asking questions to the customer and understanding their specifications.

Resolving queries and issues related to the products and services.

Making recordings of all the phone calls.

Taking and processing product orders in a professional manner.

Maintaining the database of the customers on a regular basis.

Suggesting solutions based on customer's needs and requirements.

Requirements

Great interpersonal skills.

Exceptional oral and written communication skills.

Ability to work in a team or individually as and when required.

Ability to manage and handle multiple tasks.

Outstanding problem-solving skills.

Exceptional attention to detail.

Hard-working individual.

Good time management abilities.

Strong decision-making skills.

Ability to tolerate stress and pressure.

Employment Type: Full Time

Office Timing: 09.15 to 6.30

Working Days: Monday to Saturday (2nd & 4th Saturday off)

Job Type: Full-time

Pay: ₹9,560.50 - ₹50,000.00 per month

Benefits:

Paid time off
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person

Application Deadline: 31/07/2025
Expected Start Date: 15/08/2025