Customer Care Executive

Year    MH, IN, India

Job Description

Job Title: Video Support Executive



Location:

Pune / Mumbai (WFH options available)

Experience:

Minimum 6 months

Company:



We are hiring for a leading Agri-Tech company that provides GPS tracking solutions for tractors. These trackers help farmers improve efficiency, reduce costs, and secure their equipment.

Languages Required:



Hindi and English (for internal coordination)
Marathi / Kannada / Telugu (any one or more preferred)

Work Options:



Pune: Work from Home. May require field visits if issues can't be resolved remotely
Mumbai: Fully Work from Home

Key Responsibilities:



Provide video support in Marathi, Kannada, or Telugu
Troubleshoot basic technical issues
Guide customers on installation and mobile app usage
Escalate unresolved problems
Maintain customer records and documentation
Communicate clearly and empathetically

Qualifications:



Minimum 12th pass
Fluent in Hindi and at least one of Marathi, Kannada, or Telugu
Good communication and problem-solving skills
Immediate joiners preferred

Benefits of GPS Trackers for Tractors:



Real-time location tracking and theft prevention
Better fuel management and cost savings
Timely maintenance alerts and improved efficiency
Interested candidates can apply now or share referrals.

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

* Work from home

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Job Detail

  • Job Id
    JD3950802
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year