Customer Care Executive

Year    MH, IN, India

Job Description

Responsibilities:



- Respond promptly to customer inquiries via phone, email.

- Acknowledge and resolve customer complaints in a professional manner.

- Keep records of customer interactions, transactions, comments, and complaints.

- Communicate and coordinate with internal departments to resolve customer issues.

- Ensure customer satisfaction and provide professional customer support.

- Provide information about products and services to customers.

- Follow up on customer interactions to ensure all issues are resolved.

- Maintain a positive, empathetic, and professional attitude toward customers at all times.

Requirements:



- Proven experience as a Customer Care Executive or similar role.

- Excellent communication and interpersonal skills.

- Ability to multi-task, prioritize, and manage time effectively.

Pay:

?10,000.00 - ₹30,000.00 per month

Schedule:



Rotational shift 7am- 4pm 1pm-10pm
Job Type: Full-time

Pay: ₹10,462.05 - ₹28,874.88 per month

Benefits:

Provident Fund
Schedule:

Day shift Rotational shift
Language:

Hindi (Required) English (Required)
Work Location: In person

Speak with the employer


+91 7030057211

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Job Detail

  • Job Id
    JD3807786
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year