Job Description

Responsibilities:

- Respond promptly to customer inquiries via phone, email.

- Acknowledge and resolve customer complaints in a professional manner.

- Keep records of customer interactions, transactions, comments, and complaints.

- Communicate and coordinate with internal departments to resolve customer issues.

- Ensure customer satisfaction and provide professional customer support.

- Provide information about products and services to customers.

- Follow up on customer interactions to ensure all issues are resolved.

- Maintain a positive, empathetic, and professional attitude toward customers at all times.

Requirements:

- Proven experience as a Customer Care Executive or similar role.

- Excellent communication and interpersonal skills.

- Ability to multi-task, prioritize, and manage time effectively.

Pay:

?10,000.00 - ₹30,000.00 per month

Schedule:

Rotational shift 7am- 4pm 1pm-10pm
Job Type: Full-time

Pay: ₹10,462.05 - ₹28,874.88 per month

Benefits:

Provident Fund
Schedule:

Day shift Rotational shift
Language:

Hindi (Required) English (Required)
Work Location: In person

Speak with the employer

+91 7030057211