Handle inbound and outbound customer calls, emails, and chat support.
Resolve customer queries efficiently and ensure customer satisfaction.
Maintain accurate records of customer interactions and transactions.
Provide information about products, services, and policies clearly and effectively.
Escalate unresolved issues to the appropriate department for timely resolution.
Follow up on customer complaints or requests to ensure closure.
Maintain a high level of professionalism and empathy while interacting with customers
Job Types: Full-time, Permanent, Fresher
Pay: Up to ?20,000.00 per month
Application Question(s):
Fresher can apply with Good Copmm skill in english
can ready for rotational shift
Work Location: In person
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