Duxbed is an innovative brand specializing in space-saving and multi-utility furniture items. Founded in Kerala, Duxbed designs furniture that reduces the unused space consumed by ordinary furniture, providing more usable space in living rooms and lowering the cost of space configuration compared to traditional furniture. Our products are tailored to maximize functionality and efficiency in modern living spaces.
Role Description
This is a full-time, on-site role for a Customer Care Executive located in Malappuram. The Customer Care Executive will handle day-to-day tasks such as addressing customer inquiries, providing exceptional customer service, and resolving customer issues. The role involves maintaining positive customer relationships, offering product information, and ensuring customer satisfaction through effective communication.
Qualifications
Interpersonal Skills and Communication skills
Customer Service skills
Basic understanding of Critical Care Medicine and Medicine
Excellent problem-solving abilities and attention to detail
Proficiency in using customer service software and tools
Ability to work effectively in a team environment
Previous experience in customer service positions is an advantage
Bachelor's degree in a relevant field is preferred but not required
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
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