Customer Care Executive

Year    Kottayam, KL, IN, India

Job Description

Requirements:



Female candidates

Qualification: Graduation Freshers with Computer skills can also apply Preferred candidates from nearby to the company location (Ayarkunnam)

Job Responsibilities:



Handle Customers in daily routine Handle incoming and outgoing calls, emails, and chat inquiries professionally. Provide accurate information about services and company policies. Resolve customer complaints and escalate unresolved issues to supervisors when necessary. Collaborate with internal departments to address and resolve customer concerns. Monitor and follow up on customer feedback to ensure timely resolution. Handle the Insurance section (New Insurance & Renewals) Stay updated on product knowledge and industry trends to address customer queries effectively. Able to handle Front Office Division
Job Types: Full-time, Fresher

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD5135084
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kottayam, KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year