Respond to customer inquiries via phone& chat
Provide accurate information about products, services & orders.
Resolve customer issues, complaints, or requests, ensuring customer satisfaction.
Follow up with customers to ensure issues are fully resolved
Vendor Support:
Act as the main point of contact for vendors regarding orders, deliveries, and service issues.
Coordinate with vendors to ensure timely delivery and quality assurance of services.
Address vendor concerns and resolve operational issues promptly.
Collaboration & Reporting:
Identify recurring issues or gaps and suggest process improvements.
Job Type: Full-time
Pay: From ?15,000.00 per month
Shift:
Day shift
Education:
Bachelor's (Required)
Work Location: In person
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