Job Description

We are looking for a dynamic and professional

Female Customer Care Executive

to join our team. The ideal candidate will serve as the primary point of contact for our clients, ensuring seamless onboarding for new users and maintaining strong, long-term relationships with our existing clientele

Customer Onboarding:

Guide new clients through our services and platforms with clarity and professionalism.

Relationship Management:

Proactively engage with existing customers to ensure satisfaction and long-term retention.

Multi-channel Support:

Handle inquiries via phone, email, and chat in

English, Hindi, and Malayalam

.

Lead Assistance:

Support the marketing team by providing product information to potential leads and helping them transition into active clients.
Required Qualifications & Skills

Linguistic Proficiency:

Must be fluent in speaking and writing

English, Hindi, and Malayalam

.

Technical Literacy:

Proficient in

MS Office

(Excel, Word) and comfortable with advanced

internet browsing

and web-based tools.

Marketing Acumen:

Strong persuasive communication skills with an ability to understand and pitch service value to clients.

Punctuality:

Exceptional time management skills and a disciplined approach to work schedules.
Preferred Candidate Profile

Strong interpersonal skills and a "customer-first" mindset. Ability to multitask in a fast-paced environment. Professional etiquette and a solution-oriented attitude.
Job Type: Full-time

Pay: ?8,631.81 - ?20,000.00 per month

Work Location: In person