Customer Care Executive Kolkota

Year    WB, IN, India

Job Description

Shifts:

Evening & Night (Rotational)

Working Days:

5-6 days/week

Cab Facility:

Provided (Pickup & Drop for night shifts)

Role Overview



We are looking for motivated individuals to join the

Sainsbury International Process

as Customer Support Executives. The role involves handling customer queries through voice and chat channels, ensuring timely resolutions, and delivering a professional support experience.

Eligibility & Requirements



Education:

Graduate (any stream)

Experience:

Fresher:

Allowed (Contractual role)

Experienced:

Minimum 1 year in International BPO / Customer Support (Voice/Chat)

Skills:

Excellent spoken and written English; good grammar, pronunciation, and customer handling skills

Compensation



Fresher (Contractual):

CTC: ₹2 LPA In-hand: ₹17,400/month

Experienced:

CTC: ₹3.4 LPA In-hand: ₹22,000/month

Additional Benefits:

Performance Bonus: Up to ₹2,000/month Travel Allowance: ₹1,400/month Cab Facility: Available for night shifts

Interview Process



HR Screening - Voice, Grammar & Accent check Functional Round - Mock Call/Chat handling AMCAT Test - Minimum qualifying score: 58 Final Operations Round
Job Type: Full-time

Pay: ₹17,000.00 - ₹22,000.00 per month

Benefits:

Provident Fund
Ability to commute/relocate:

Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Required)
Location:

Kolkata, West Bengal (Required)
Work Location: In person

Speak with the employer


+91 9176682000

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Job Detail

  • Job Id
    JD4250998
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year