Job Description

Position: Customer Care Executive

Location: Kochi, Kerala

Languages Required: English

Minimum 1 year of experience in customer handle preferred

Salary: ?30,000 per month

Key Responsibilities:

Handle inbound and outbound customer calls, emails, and chats

Resolve customer queries related to products or services

Provide accurate information and timely solutions

Maintain a positive and empathetic attitude toward customers

Record and document customer interactions and transactions

Follow up with customers when necessary to ensure resolution

Requirements:

Fluency in English is mandatory

Minimum 1 year of experience in customer service preferred

Good interpersonal and communication skills

Basic computer knowledge (MS Office, CRM software)

Ability to work in a fast-paced environment

Willingness to work in shifts if required

Interested candidates are requested to share your updated resumes to chinnu@affable.in

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Application Question(s):

Are you fluent in English How many years of experience in customer handle
Language:

English (Required)
Work Location: In person