to handle customer inquiries, provide service information, and assist in coordinating home healthcare services. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to build strong client relationships.
Key Responsibilities:
? Handle inbound and outbound calls professionally and efficiently.
? Provide accurate information about our healthcare services.
? Understand customer needs and suggest suitable services.
? Maintain a database of customer interactions and follow-ups.
? Coordinate with the healthcare team for service scheduling.
? Address customer queries, concerns, and feedback effectively.
? Follow up with potential clients and ensure a high conversion rate.
? Maintain a polite and professional approach in all interactions.
Requirements:
Qualification:
Any degree or diploma in a relevant field.
Experience:
0-2 years of experience in telecalling/customer service (Healthcare experience preferred).
Skills Required:
Excellent verbal and written communication skills.
Strong persuasion and negotiation skills.
Customer-oriented mindset with problem-solving ability.
Basic knowledge of computer applications (MS Office, CRM tools).
Ability to multitask and work in a team environment.
Benefits:
Attractive Salary + Incentives
Career Growth Opportunities
Work in a Reputed Healthcare Industry
Supportive Work Environment
Apply Now!
Job Types: Full-time, Permanent
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
Health insurance
Paid time off
Provident Fund
Education:
Bachelor's (Preferred)
Experience:
Hospital: 1 year (Preferred)
Language:
Malayalam (Preferred)
English (Preferred)
Work Location: In person
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