who is passionate about providing excellent customer service and ensuring client satisfaction. The ideal candidate should possess strong communication skills in
Malayalam and English
, a friendly attitude, and the ability to handle customer queries in a professional and efficient manner.
Freshers with excellent communication skills are welcome to apply.
Key Responsibilities:
Handle customer inquiries and provide support through phone, email, and chat.
Offer accurate and timely solutions to customer concerns and service-related queries.
Maintain a high level of professionalism while dealing with clients.
Ensure customer satisfaction by delivering prompt and effective service.
Collaborate with internal teams to resolve client issues efficiently.
Maintain and update customer interaction records accurately.
Achieve individual productivity and quality performance goals.
Required Skills & Qualifications:
Female candidates are required.
Experience 0-2 years.
Excellent communication skills in
Malayalam and English
(both verbal and written).
Strong listening, problem-solving, and interpersonal skills.
Ability to handle clients in a courteous and professional manner.
Freshers and entry-level candidates are encouraged to apply.
Benefits:
Opportunities for career growth and professional development.
A supportive and collaborative work environment.
Ongoing training to enhance your skills.
Job Type: Full-time
Pay: ₹14,000.00 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Leave encashment
Paid time off
Ability to commute/relocate:
Ernakulam, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
Bachelor's (Required)
Language:
English (Required)
Work Location: In person
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