Job Description

Job Opening: Customer Care Executive (Hindi & English) - Day Shift, Aluva

Location:

iBell, Thottumugham, Aluva

Shift:

Day Shift (Full-Time) |

Work Type:

On-site only

About the Role:

Join the growing Customer Support team at

iBell Power Tools

, a trusted Indian brand. We are looking for a

Customer Care Executive

who is confident, polite, and fluent in

Hindi and English

to handle incoming service calls and coordinate customer solutions.

Key Responsibilities:

Attend and respond to customer calls regarding our tools/products. Provide information about warranty, service, and product queries. Log complaints and service requests using internal tools. Coordinate with the technical/service team for resolutions. Follow up with customers to ensure satisfaction and closure.

Who We're Looking For:

Any

graduate

with strong communication skills in

Hindi & English

. Must be

polite

, patient, and have a customer-first attitude. Comfortable working in a fast-paced support environment. Prior experience in a call center or customer service is a plus.

What We Offer:

Friendly and

supportive office culture

.

Scope for career growth

within customer support & service departments.

Performance-based incentives

after 3 months.

Salary & Incentives:

Starting salary:

?11,000 - ?12,000/month

Incentives based on performance after 3 months' probation.

Schedule:

Monday to Saturday Day Shift: 9:30 AM to 5:30 PM Sunday Off
Job Type: Full-time

Pay: ₹11,000.00 - ₹12,000.00 per month

Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

Speak with the employer

+91 7736777382