Customer Care Executive

Year    KL, IN, India

Job Description

Responsibilities:



Call and convert leads into potential patients/customers Follow a strict mechanism for lead follow-ups and maintain timely communication Coordinate online consultations for patients with doctors efficiently Maintain accurate records of interactions and follow-up actions in the system Address patient queries and provide relevant information about treatments and services Collaborate with the marketing and sales team to improve conversion strategies

Requirements:



Proficiency in

English, Malayalam, and Hindi

(Tamil is an added advantage) Prior experience in

telecalling, customer service, or sales

(preferably in healthcare or wellness sectors) is a plus Strong communication and persuasion skills Ability to handle objections and guide potential customers towards making informed decisions Ability to work under targets and deadlines Positive attitude, patience, and excellent listening skills
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Language:

Hindi (Required) English (Required)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD3834579
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year