Customer Care Executive Job in Food Studio

Customer Care Executive

Year Kharagpur, WB, IN, India

Food Studio

2 Current Jobs Openings

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Job Description

Key Responsibilities

Call

existing customers (re-customers)

from the database to: Collect feedback on food, service & ambience Inform them about

offers, events & new menu items

Invite them again for dining Call

table-visit customers

after dining to: Take

experience feedback

Handle complaints politely Improve repeat visit ratio Update

daily call reports

: Number of calls made Positive / negative feedback Callback & revisit confirmation Build

long-term customer relationships

Coordinate with the

restaurant manager & marketing team

Required Skills

Good

communication skills

(Hindi, Bengali & basic English preferred) Polite, confident & customer-friendly tone Basic

mobile & computer knowledge

Ability to convince customers politely Experience in

restaurant / retail / tele-calling

is a plus

Qualification

Minimum

10th / 12th pass

Fresher with good communication can apply

Experience Requirement

0-2 years

in: Calling Executive Customer Relationship Tele-sales Restaurant feedback calling
Job Type: Full-time

Pay: ₹7,000.00 - ₹10,000.00 per month

Work Location: In person

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Job Detail

Job Id

JD4901119
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

Kharagpur, WB, IN, India
Education

Not mentioned
Experience

Year

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