Handle customer inquiries via phone, email, chat, or in person
Resolve customer complaints and issues in a timely and professional manner
Provide accurate information about products and services
Maintain and update customer records in CRM systems
Follow up with customers to ensure resolution and satisfaction
Escalate complex issues to the appropriate department when necessary
Meet performance targets such as response time, resolution rate, and customer satisfaction
Adhere to company policies, procedures, and quality standards
Job Types: Full-time, Permanent, Fresher
Pay: ₹22,255.96 - ₹36,831.32 per month
Benefits:
Work from home
Work Location: In person
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