Customer Care Executive

Year    KA, IN, India

Job Description

We are Hiring Customer Support Executives - Voice & Email Process
"Open to fresh graduates - kickstart your career with us!"



Job Title: CSE (Customer Support Executives)
Location: Castle Street, Ashoknagar, Bengaluru, KA
Workdays: 6 days, rotational week offs

Pay: ?17,000.00 - ?19,000.00 per month


Answer inbound customer call &, email inquiries regarding products, services, and account details.
Provide timely, accurate, and comprehensive information to customers related to credit facilities.
Address customer queries or concerns related to loan status, interest rates, and repayment schedules.
Resolve customer complaints by identifying the issue, offering solutions, or escalating the case to a higher authority if necessary.
Assist customers with the process of loan applications, documentation, and follow-ups.
Follow up with customers on pending payments or missing documentation.
Guide customers on how to access and use online banking services and mobile apps.

Interested candidates can share their resume at

hr@jaifinance.in



Job Types: Full-time, Permanent

Pay: ?17,000.00 - ?19,000.00 per month

Benefits:

Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD4687678
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year