Job Description

Role:

Customer Support Executive

Job Type:

FULL TIME

Shift Timings:

Night Shift ( US Process - Inbond )

Working Days:

Monday to Saturday

Work Mode:

Work from Office

Handle customer data responsibly and professionally, ensuring confidentiality and accuracy. Must have excellent communication skills . Manage inbound customer calls, emails, and chats with efficiency and courtesy. Provide precise and reliable information to customers regarding bookings, cancellations, refunds, and general inquiries. Resolve customer queries in a timely and effective manner while maintaining high service quality standards. Escalate complex issues to the concerned department when required. Maintain a

customer-first approach

, ensuring satisfaction and positive experience in every interaction. Adhere to company policies, quality standards, and performance metrics.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Experience:

Call center: 1 year (Preferred) BPO: 1 year (Preferred) International voice process: 1 year (Preferred)
Language:

English (Required)
Work Location: In person

Speak with the employer

+91 8800531431