Job Description

Experience Required: Minimum 2 years in International Voice Process (preferably UK process)

Shift: Rotational shifts Weekly Offs: RotationalTransport:

Door-to-door cab/shuttle OR pick-up from nearest nodal points

Key Requirements:

? Excellent spoken English communication (UK process experience preferred)

? Minimum 2 years' experience in an international voice/contact centre environment

? Comfortable with night shifts and rotational weekly offs

? No significant employment gaps (if any, proper reason required)

? Willingness to work from the office

To be successful as a Personal Banker, you should have below critical skills.

Excellent Customer service.

Strong experience in International contact center.

Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.

Build relationships with stakeholders/ customers to identify and address their needs.

Make judgements based on practice and previous experience.Y

You may be assessed on provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently.

key critical skills relevant for success in role, such as change and transformation, business acumen, strategic thinking , as well as job-specific technical skills.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹64,000.00 per month

Work Location: In person