. The ideal candidate should be able to handle customer interactions efficiently and ensure excellent service delivery across all communication channels.
Key Responsibilities:
Respond promptly and professionally to customer inquiries via
phone, email, chat, or social media
.
Identify and assess customer needs to ensure complete satisfaction.
Maintain accurate records of all customer interactions and transactions.
Process customer accounts and manage related documentation.
Follow company communication procedures, service guidelines, and policies.
Required Skills & Qualifications:
Bachelor's degree
in any discipline (preferred).
Proven
customer support
or
client service
experience is an advantage.
Excellent
verbal and written communication skills
.
Strong
presentation and interpersonal
abilities.
Experience in
Telecom, BPO, or Telesales
industry will be a plus.
Fluency in English and Hindi
is mandatory.
Freshers and experienced candidates
are both welcome to apply.
Location - Gurgaon/Noida
How to Apply:
Email:
alka@infiniserveitsolutioninc.com
Contact:
9430856675
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹27,000.00 per month
Benefits:
Paid sick time
Paid time off
Provident Fund
Ability to commute/relocate:
Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Work Location: In person
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