Proactively attend to customer queries on Whatsapp/social media platforms/phone related to price, fabric, shipping etc
Book Customers orders on Whatsapp in the system; Confirmations for COD orders
Resolve/Escalate customer grievances in a timely manner
6 days a week
Right Candidate should be/have
Good written English communication skills, preferably English medium schooling
Team player, Positive attitude, calm demeanor
Hustler, multi-tasker
Previous Customer service experience is mandatory
Job Type: Full-time
Pay: ₹22,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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