Customer Care Executive

Year    HR, IN, India

Job Description

Job Summary:



We are seeking a motivated and confident

Female

to join our team in the

automobile industry

. The ideal candidate will be responsible for handling inbound and outbound calls to customers, generating leads, fixing appointments, providing information about vehicles/services, and ensuring excellent customer satisfaction.

Key Responsibilities:



Make outbound calls to potential customers to promote vehicle sales, services, or finance offers. Handle incoming inquiries related to products, pricing, availability, or service bookings. Generate and qualify leads from cold calling or existing databases. Schedule test drives, showroom visits, or service appointments. Follow up with customers for feedback, pending documentation, or renewals (insurance, AMC, etc.). Maintain and update CRM systems with accurate call records and customer information. Achieve daily/weekly calling targets and conversion goals. Assist the sales/service/finance team with lead generation and customer follow-ups. Provide excellent customer service and resolve customer queries professionally.

Required Skills & Qualifications:



Graduated with good communication skills. Only Female Candidates Preferred. This role is for only female candidates who has good communication skills and well versed knowledge of automobile industry.

Salary:

?20,000 - ?25,000 per month (depending on experience) + incentives

Working Hours:



9:00AM - 6:00 PM (Rotational offs)

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD4282007
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year