We're hiring Customer Support Executives to handle customer queries in a domestic voice process. Strong communication skills in English and Hindi are a must.
Requirements:
Qualification:
Graduation mandatory
Experience:
Freshers & experienced candidates welcome
Skills:
Excellent verbal & written communication in English & Hindi
Job Details:
Shifts:
24/7 Rotational (6 days working, 1 weekly off)
Female Shift Window:
7 AM - 8 PM
Interview Process:
HR Round ? Ops Round ? Versant ? Client Round
Cab Facility:
Not available
Roles & Responsibilities:
Handle inbound and outbound customer calls professionally and resolve queries effectively.
Provide accurate information about products, services, and policies.
Record and update customer interactions in the system.
Escalate unresolved issues to the appropriate department when necessary.
Ensure a positive customer experience by maintaining empathy, patience, and professionalism.
Achieve daily/weekly call handling targets and quality benchmarks.
Adhere to process guidelines and company policies at all times.
Job Type: Full-time
Pay: ₹20,000.00 - ₹26,000.00 per month
Benefits:
Provident Fund
Work Location: In person
Speak with the employer
+91 6370721310
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