Job Description

Key Responsibilities:

Respond promptly to customer inquiries via phone, email, chat, or social media Identify and assess customers' needs to achieve satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

Required Skills & Qualifications:

Bachelor's degree in any discipline (preferred) Proven customer support experience or experience as a client service representative. Strong phone contact handling skills and active listening. Excellent communication and presentation skills. Prior experience in customer service or support roles is an advantage.

Preferred Qualifications:

Both fresher and experienced candidates can apply for this customer service role Experience in telecom, BPO, and Telesales industries is a plus. Fluency in English and Hindi
Whatsapp CV - 9560932363

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Health insurance Provident Fund
Education:

Bachelor's (Required)
Language:

English (Required)
Location:

Gurugram, Haryana (Required)
Work Location: In person

Speak with the employer

+91 9560932363