Job Description

Role:

Customer Service Executive

Eligibility:

Freshers 12th pass or Graduate

Location:

Gurgaon

Shifts:

Night Shifts (Both side cab)

Experience:

Atleast 3 months of BPO voice process experience with documents

Salary-

30,000-35,000

Whatsapp your CV at 8939454969

Key Responsibilities:

Respond to customer inquiries in a professional and courteous manner

Follow up on customer issues or provide information

Provide accurate information about products and services, including troubleshooting and resolving issue

Follow up on customer interactions to ensure satisfaction and resolve any remaining issues

Escalate complex issues to the appropriate department or supervisor when necessary

Maintain a high level of product and service knowledge to provide accurate information and recommendations

Adhere to company policies and procedures to ensure compliance and maintain service quality

Participate in training sessions and team meetings to stay updated on company changes and improve skills

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?35,000.00 per month

Benefits:

Food provided Health insurance Provident Fund
Schedule:

Monday to Friday Night shift
Supplemental Pay:

Performance bonus
Work Location: In person