Job Description

Job Summary:

We are looking for enthusiastic and customer-oriented individuals to join our team as

Customer Success Associates / Customer Support Executives

. The ideal candidate will have excellent communication skills in English and Hindi and a passion for delivering outstanding customer service. Freshers and experienced candidates are welcome to apply.

Key Responsibilities:

Handle inbound and outbound customer queries via phone, email, and chat Resolve customer issues efficiently and professionally Maintain a high level of customer satisfaction Escalate complex queries to the appropriate departments when necessary Follow standard operating procedures and adhere to company policies

Skills Required:

Excellent verbal and written communication skills in

English and Hindi

Strong problem-solving and interpersonal skills Ability to work in a fast-paced environment Customer-focused approach with a positive attitude

Qualifications:

Graduation is mandatory

Open to

freshers and experienced

candidates

Compensation:

Salary: ?23,000 to ?25,000 CTC per month

Working Conditions:

Shift:

24/7 Rotational Shifts (6 Days Working, 1 Weekly Off) Female candidates will have a 7 AM - 8 PM shift window

Cab Facility:

Not provided

Interview Rounds:

HR Round Operations Round Versant Assessment Client Round
Job Type: Full-time

Pay: ?23,000.00 - ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Ability to commute/relocate:

Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Language:

Hindi (Preferred) English (Required)
Location:

Gurugram, Haryana (Required)
Work Location: In person

Speak with the employer

+91 6370721310