Job Description

- Customer Support Agent (Domestic BPO)

Location:

(Greater Noida - Office address - Greater Noida, near Knowledge Park -2 metro station, NPCL substation, Near AWHO society, Builders Area)

Salary:

Up to 2.2 LPA

Key Responsibilities:

Handle customer queries through voice calls (inbound/outbound). Resolve customer complaints efficiently while ensuring customer satisfaction. Adhere to quality and compliance guidelines set by the client/process. Meet daily targets related to call handling, resolution, and feedback. Escalate unresolved issues to higher authorities as needed.

Requirements:

Fresher graduates can apply. Fluent in Hindi and Basic English communication. Willingness to work in rotational shifts/week-offs. Basic computer skills (MS Office or excel).
HR - Radhika Sharma -7983024586

Job Type: Fresher

Pay: ?10,000.00 - ?17,000.00 per month

Language:

Hindi (Preferred) English (Preferred)
Work Location: In person