Job Description

Location

- Vadodara

Shift

- Rotational Shift

Work Mode

- On site

Experience

: 0-2 Years

:

We are looking for a dedicated and customer-focused Customer Support Representative to join

our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues

efficiently, and ensuring a positive customer experience through excellent communication and

problem-solving skills.

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Key Responsibilities

:

Respond to customer queries via phone, email, or chat in a timely and professional manner

Resolve customer complaints and escalate issues when necessary

Maintain records of customer interactions and follow up as required

Coordinate with internal teams to ensure customer satisfaction

Meet quality and performance standards set by the organization

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Skills Required

:

Excellent communication and interpersonal skills

Active listening and empathy

Time management and multitasking

Professional attitude and teamwork

Proficiency in Spanish is preferred.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Application Question(s):

Are you comfortable with rotational shift?
Experience:

Customer support: 1 year (Preferred)
Language:

English (Preferred) Spanish (Preferred)
Location:

Vadodara, Gujarat (Preferred)
Work Location: In person