Respond to customer queries via phone, email, or chat in a polite and timely manner
Provide product information and assist users in understanding and operating the software
Troubleshoot basic issues and guide customers step-by-step
Maintain and update records of new potential customers in Excel
Requirements:
Minimum 1 year of experience in Customer Support, BPO, or Telecalling
Good communication skills (English & Hindi preferred)
Basic computer skills and willingness to learn new software tools
Candidates must be based in Vadodara (local applicants only)
Job Type: Full-time
Pay: ₹12,000.00 - ₹30,000.00 per month
Benefits:
Leave encashment
Work Location: In person
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