Job Description

Customer Service Representative

Location:

Vadodara

Job Type:

Full-Time, Permanent (Office-Based)

About the Role:

We're hiring

Customer Service Representatives

to handle customer queries via calls, emails, or chat. You'll assist customers, resolve issues, and ensure a smooth service experience. Some roles may include

content moderation

tasks.

Key Responsibilities:

Provide excellent customer support and meet performance goals Resolve customer concerns with empathy and accuracy Maintain detailed records of all interactions Stay updated on product knowledge and procedures Review and moderate online content if assigned

Requirements:

Graduate or Undergraduate (any discipline) 0-3 years of customer service experience Excellent communication and computer skills Flexible to work in rotational shifts Detail-oriented and team-focused

Male:

Night Shift

Female:

Day Shift

Preferred:

Strong problem-solving and multitasking skills Calm, professional, and customer-centric approach
Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?19,000.00 per month

Benefits:

Provident Fund
Education:

Higher Secondary(12th Pass) (Required)
License/Certification:

Adhar Card (Required)
Location:

Gorwa, Vadodara, Gujarat (Required)
Shift availability:

Day Shift (Required) Night Shift (Required)
Work Location: In person