Customer Care Executive Job in WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED

Customer Care Executive

Year GJ, IN, India

WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED

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Job Description

Handle customer queries and concerns via phone, email & Chat. Manage customer subscriptions - onboarding, renewals, and support. Maintain accurate customer records, feedback, and issue logs using

Excel/Google Sheets

. Generate daily/weekly reports related to customer interactions and subscription performance. Coordinate with internal departments (Operations, Sales, etc.) for smooth issue resolution. Support in backend tasks for the daily operations of BigBasket's

subscription/daily segment

Report early to the office

if required, as per operational needs related to daily order cycles.
Job Type: Full-time

Pay: ₹25,000.00 - ₹28,000.00 per month

Application Question(s):

Do you have experience in excel and advance excel? what is your notice period ?
Experience:

Customer service: 1 year (Preferred) Customer retention: 1 year (Preferred)
Work Location: In person

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+91 7470997661

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Job Detail

Job Id

JD4278978
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

GJ, IN, India
Education

Not mentioned
Experience

Year

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