? Provide superior Customer Experience through Chat, Email, and Call.
? Offer accurate, valid, and complete information using appropriate methods and tools.
? Maintain a positive, empathetic, and professional attitude toward customers at all times.
? Collaborate with team members and customer service teams to ensure a superior customer experience.
? Follow the company's communication procedures, policies, and guidelines consistently.
? Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.
Qualifications
Bilingual or multilingual proficiency is highly desirable; fluency in English is required.
Previous experience in customer support or client services is preferred.
Familiarity with call center operations and outbound calling techniques is a plus.
Excellent communication skills, both verbal and written, to effectively engage with customers.
Strong analytical skills to assess customer needs and provide appropriate solutions. Join us in delivering exceptional service and making a difference in our customers' lives!
Job Type: Full-time
Pay: ₹15,000.00 - ₹22,000.00 per month
Work Location: In person
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