Customer Care Executive For Gurgaon

Year    DL, IN, India

Job Description

JD -

Manage incoming phone calls

Identify and assess customers' needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Skills required -

Proven customer support experience or experience as a Client Service Representative

Strong phone contact handling skills and active listening

Excellent communication and presentation skills

Graduate

Whatsapp CV - 9560932363



Job Types: Full-time, Fresher

Pay: ?22,000.00 - ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Rotational shift
Supplemental Pay:

Performance bonus
Education:

Bachelor's (Required)
Language:

English (Required)
Work Location: In person

Speak with the employer


+91 9560932363

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Job Detail

  • Job Id
    JD3834436
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year