Customer Care Executive (female)

Year    Panchkula, HR, IN, India

Job Description

Job Title-:Customer Care Executive(Voice & Non-Voice)



Work Location

- Panchkula

! Looking for Immediate joiners !



This is a full-time on-site role for a Customer Support Executive located in

Panchkula

. As a Customer Support Executive, your day-to-day tasks will involve providing customer support, ensuring customer satisfaction, and delivering excellent customer service. Your main task is to

make calls to the customers

for order confirmation, for changing details if required by customers.

Qualifications



Experience (0-1 Year) Freshers can apply

Good English communication skill

Good computer knowledge

Customer Support and Customer Service skills Ability to deliver excellent customer service Good problem-solving and communication skills

Key Responsibilities:



Make calls to customers to confirm orders/answer queries as required Managing calls, messages & emails and customer service inquiries Chat and Email coordination with customers Effective communication via mail/chat Protecting brand image and reputation in the market. Provide real-time support Escalating to relevant team(s) internally and/or externally Good communication (verbal & written) Proficiency with MS Office particularly MS Excel Customer-centric attitude

Qualification :

Any Graduate can apply
Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

Day shift Morning shift
Ability to commute/relocate:

Panchkula, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred) Customer service: 1 year (Preferred)
Language:

English (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3681346
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Panchkula, HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year