Job Description

We are looking for a polite, confident, and customer-friendly

Female Customer Care Executive

to handle enquiries, provide service information, and support customers efficiently.

Responsibilities:

Handle incoming calls, walk-in enquiries, and WhatsApp messages. Provide information about services, pricing, schedules, or products. Maintain customer records, enquiry logs, and follow-up details. Assist with registration, documentation, and basic admin work. Resolve customer concerns professionally and escalate when needed. Coordinate with internal teams (sales, service, admin) for customer updates. Manage front desk operations with a friendly and professional approach. Ensure a pleasant experience for customers visiting the office.

Requirements:

Qualification:

Any Degree

Experience:

0-2 years (freshers can apply) Good communication in Tamil & basic English Knowledge of phone etiquette and customer handling Basic computer skills (MS Office, email, WhatsApp Business) Pleasant personality, patience, and problem-solving skills Ability to multitask and work in a fast-paced environment

Employment Type:

Full-time

Benefits

:

Health insurance Paid time off

Location

:

K.Pudur, Madurai, Tamil Nadu (Required)
Job Type: Full-time

Pay: ?10,000.00 - ?20,000.00 per month

Work Location: In person