Customer Care Executive (english + Bengali)

Year    Remote, IN, India

Job Description

Work Model:

Permanent Work From Home

Hiring Type:

Pan India

Employment Type:

Full-Time

LANGUAGE

- ENGLISH / Bengali

ALL ON PAPER DOCUMENSTS SHOULD BE CLEAR



Job Role:



The Language Interpreter will work as a bridge between customers and clients by interpreting conversations between

English and the selected regional language

. The role involves handling

on-demand telephone and video calls

and delivering accurate, consecutive interpretation to ensure clear communication.

Key Responsibilities:



Interpret conversations between English and the assigned language accurately Handle audio and video calls professionally Maintain confidentiality and accuracy during interpretation Ensure smooth communication between customer and client

Eligibility Criteria:



Age Limit: Maximum 40 years Qualification: Graduate or Undergraduate candidates can apply Work Experience: Freshers and experienced candidates are eligible

Skills Required:



Excellent communication skills in English and the regional language Basic computer knowledge Comfortable with rotational shifts Willing to work on video calls with clients Must have Wi-Fi connectivity, Laptop/Desktop/Smartphone Mandatory use of noise-cancellation headset

Selection Process:



HR Round

SVAR Assessment

Minimum Score: B2 - 70% and above Single attempt only Stable internet connection and noise-free environment required

eLPT Assessment

Minimum Score: 3+ (Scale of 1-5) Client-monitored online test Results shared within 3-5 working days

Ops / V&A Interview

(Final Round - via Zoom)
Candidates will be briefed before assessments regarding guidelines and expectations.

Salary

:

?4.20 LPA - ?5.40 LPA (Based on last drawn salary)

Perks & Benefits:



Permanent

Work From Home

Company-provided system (Candidates must visit the Gurgaon TP office once to collect the system) 5 working days per week with rotational week off Pan India hiring
Job Type: Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

Provident Fund
Language:

English (Required) Bengali (Required)
Work Location: Remote

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Job Detail

  • Job Id
    JD5102761
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Remote, IN, India
  • Education
    Not mentioned
  • Experience
    Year