Job Description

About the Company

Recyclekart Private Limited is committed to promoting sustainable practices by offering recycling solutions and responsible waste management. We sell refurbished laptops and desktops online and offline .We aim to deliver seamless customer service while guiding users through our recycling processes and services.

Job Role

We are looking for a Customer Support Executive to assist customers through calls, WhatsApp, and portal-based communication. This role is ideal for freshers or candidates with up to one year of experience who are eager to learn and grow.

Key Responsibilities

Handle customer queries via phone, WhatsApp, and chats Provide clear and accurate information related to recycling services Maintain customer interaction records and update data in the system Use and manage

Interakt Portal

for WhatsApp communication and customer updates Resolve customer issues or escalate them when required Follow up with customers to ensure service completion and satisfaction Maintain professionalism and ensure a smooth customer experience

Required Skills

Strong

communication skills

Fluency in English and Hindi

Basic

computer knowledge

(typing, MS Office, emails, web portals) General

IT awareness

and ability to learn new tools Experience using

Interakt Portal

(preferred but not mandatory)

Qualifications

Minimum 12th pass; graduates preferred Freshers can apply Prior experience in customer service will be an added advantage

Personal Attributes

Good listener and problem-solver Polite, patient, and customer-focused Ability to multitask and work in a team Willingness to learn and adapt

How to Apply

Interested candidates can share their resume at

hr@recyclekart.in

or contact

92203 05206

Job Type: Full-time

Pay: ?10,000.00 - ?12,000.00 per month

Work Location: In person