Job Description

Job Title: Customer Care Executive

Location:

A-214, 2nd Floor, Pocket-A, Okhla Phase-1, New Delhi - 110020

Job Type:

Full-time

Experience:

Fresher

Languages Required:

Good English

About Us:

Founded in 2019,

The Pacific Holiday World

is one of India's emerging leaders in the travel and tourism sector. With a vision to redefine affordable luxury, we specialize in delivering thoughtfully curated and cost-effective holiday packages to customers across the globe.

What began as a small team of just 20 passionate professionals has rapidly evolved into a dynamic, customer-centric organization. Our unwavering commitment to quality, innovation, and service excellence has allowed us to build a loyal client base and expand our footprint in the competitive travel industry.

At The Pacific Holiday World, we believe in

creating experiences, not just itineraries.

Whether it's a weekend getaway, a family vacation, or a once-in-a-lifetime international trip, we are driven by one goal --

to turn travel dreams into reality, affordably and reliably.Key Responsibilities:

Handle

inbound

and

outbound

customer calls in a professional and courteous manner Respond to customer queries and follow up through

email communication

Coordinate effectively with internal departments to resolve issues Provide accurate information about holiday packages and services Maintain detailed records of customer interactions Ensure customer satisfaction and issue resolution

Requirements:

Excellent communication skills in

English and Hindi

(spoken and written) Strong interpersonal and coordination abilities Basic computer knowledge (MS Office, CRM tools, email handling) Good listening skills and customer-first attitude

Working Shift:10:30am to 6:00pm

https://thepacificholidayworld.com/contact-us

Interested candidates can

share their resume via WhatsApp at :- 97115 67998

.

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Work Location: In person