Job Description

We are seeking a dedicated Customer Care Executive to join our team at JIMMY LUXURY RETAIL PVT. As a Customer Care Executive, you will be the primary point of contact for our customers, providing exceptional service and support to ensure customer satisfaction.

Key Responsibilities:

- Respond to customer inquiries and concerns via phone, email, or chat

- Resolve customer complaints and issues in a professional and timely manner

- Provide product information and answer customer questions

- Process customer orders, returns, and exchanges

- Maintain accurate records of customer interactions

- Collaborate with internal teams to resolve customer issues

- Ensure customer satisfaction and build strong relationships with customers

Requirements:

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously

- Strong attention to detail and organizational skills

- Proficiency in Microsoft Office and customer service software

- Previous customer service experience is preferred but not required

What We Offer:

- Competitive salary and benefits package

- Opportunities for career growth and professional development

- Dynamic and supportive work environment

- Flexible work arrangements (e.g., remote work options)

- Recognition and rewards for outstanding performance

If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we'd love to hear from you!

Job Type: ₹???-????

Pay: ₹10,263.43 - ₹27,420.31 per month

Benefits:

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Work Location: In person