Job Description

Telesales Representative

About the role:

We are looking for a motivated Candidate .As a Customer Care Executive, you will be the first point of contact for customers, providing exceptional service and support through various communication channels, including phone, email, chat, and social media. You will be responsible for addressing customer inquiries, resolving complaints, processing orders, and ensuring that customers have a positive experience with the company. You will play a key role in building long-term customer relationships and driving customer satisfaction.

Key Responsibilities:

Make outbound calls to customers and explain the company's products. Handle inbound queries and resolve customer issues efficiently. Maintain and update customer database regularly. Follow up with leads and ensure timely conversions. Achieve daily/weekly/monthly targets. Record and maintain call interactions and feedback.

Requirements:

Minimum Qualification: 10+2 or any Graduate. Good communication and negotiation skills. Good sales skills. Witty and smart personality. Basic computer knowledge and data entry skills. Ability to handle rejection and stay motivated.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Paid sick time
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person