-- someone who loves solving customer problems and building strong customer relationships.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat
Share customer feedback to improve products and services
Make outbound calls to promote and sell apparel collections
Handle inbound leads and close sales effectively
Understand customer needs and recommend suitable products
Provide post-sales support to ensure customer satisfaction and repeat business
Maintain accurate records of all interactions and transactions
Manage orders, returns, and customer queries through the
Shopify platform
Requirements:
Minimum
2+ years of experience
in Customer Care (
E-commerce preferred
)
Hands-on experience with
Shopify
for order management and customer service
Excellent communication and interpersonal skills
Strong problem-solving ability with a
customer-first attitude
Self-motivated, target-driven, and capable of working independently
Ability to persuade and close sales over the phone
Female candidates preferred
Job Type: Full-time
Pay: From ?20,000.00 per month
Work Location: In person
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