Customer Care Executive

Year    DL, IN, India

Job Description

We're looking to hire an

immediate joiner

for the role of

Customer Care Executive

-- someone who loves solving customer problems and building strong customer relationships.

Key Responsibilities:



Respond to customer inquiries via phone, email, and chat Share customer feedback to improve products and services Make outbound calls to promote and sell apparel collections Handle inbound leads and close sales effectively Understand customer needs and recommend suitable products Provide post-sales support to ensure customer satisfaction and repeat business Maintain accurate records of all interactions and transactions Manage orders, returns, and customer queries through the

Shopify platform


Requirements:



Minimum

2+ years of experience

in Customer Care (

E-commerce preferred

) Hands-on experience with

Shopify

for order management and customer service Excellent communication and interpersonal skills Strong problem-solving ability with a

customer-first attitude

Self-motivated, target-driven, and capable of working independently Ability to persuade and close sales over the phone

Female candidates preferred


Job Type: Full-time

Pay: From ?20,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4454145
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year